In general, we spend many hours at our workplace. Without a doubt, many and very diverse stressful situations can occur. Unfortunately, on many occasions we feel that we do not have the resources to face them and we come to feel that this reality overwhelms us.
Precisely for this reason, companies are increasingly becoming aware and implementing more emotional management plans in work environments. Furthermore, the importance that the emotional impact that people experience in their jobs can have is more frequently taken into account.
In this article we will see What is emotional management and why is it so important in the work environment?. All of this will allow us to delve into the description of 5 keys to emotional management that can be really useful in addressing challenging and stressful situations in the work environment. Lastly, we will talk about the benefits.
What is emotional management?
The concept “emotional management” refers to the way we manage or regulate the emotions we are feeling at a given moment. This, without a doubt, is closely linked to the concept of “emotional intelligence.”
When we talk about emotional management, we refer to the ability to perceive, understand and express emotions—your own and those of others—in an appropriate way. In this sense, it is also related to the ability to cope with stressful situations and possible changes.
Optimal emotional management in the work environment is key for both the worker and the company. Definitely, A person’s emotional state, along with available coping resources, is directly related to their job performance. Likewise, it is also related to the work environment.
5 keys to emotional management in the work environment
As we have seen, emotional regulation in the workplace is of great relevance. Although on many occasions proposals are made at a global level in the company, we will see below that individual work has a great weight in the entire process. We cannot forget that we work with other people.
In the same way that each individual has a specific development of their emotional intelligence and skills, each specific difficulty will require specific interventions that may not be included in the general aspects. Below, we offer five key aspects regarding emotional regulation applied to the world of work.
Self-knowledge
Self-knowledge is always the most basic and elemental aspect when we talk about emotions. Before we can manage them, we must recognize them, name them and validate them. Each emotion transmits a specific message and it is important to be able to understand what is happening in our body. This will contribute to better communication.
emotional regulation
Once we have identified what emotion we are feeling and what message it transmits to us, we can attend to it. Each of them will motivate us to take different actions. At this point, taking into account that we are talking about the work environment, stress and anxiety management techniques are especially important. Among these, some well-known for their optimal results are mindfulness and relaxation and breathing techniques.
Situational analysis
It is interesting to carry out an analysis of the situation that is occurring in our work environment. In this point, It is key to do it in the most objective way possible, leaving aside judgments and interpretations both towards the person themselves and towards the rest. It is important to identify problems and focus on the search for possible solutions.
Social skills
When we work with more people it is essential to cultivate empathy. With this we refer to the ability to understand that other people also feel and may be suffering because they live a reality different from ours. Furthermore, it is important work on social skills, especially active listening and assertive communication. Finally, training conflict resolution strategies is essential.
Know how to ask for help
Often, we find it difficult to ask for help and delegate functions or tasks to our team. However, talking to those responsible about the situation you are experiencing can be highly beneficial. It is true that, on some occasions, this does not generate the desired or needed response. In those cases, We can ask for help and rely on our trusted environment or even professionals if the situation requires it.
Benefits of emotional regulation in the work environment
There are many benefits that have been observed from taking into account the various aspects that help us take care of emotional management in the workplace. This, without a doubt, is one of the reasons that has encouraged so many companies to establish protocols related to emotional intelligence in the workplace.
Below are some of the advantages that have been observed both at the individual and business levels: