What Does An HR Department Do To Keep Employees Satisfied?
Like any other type of organization made up of human beings, companies can sometimes present problems in their internal organization not only in terms of work performance, but also in terms of the psychological phenomena to which it gives rise.
For good and bad, the work context emotionally influences workers, something that can give rise to unexpected sources of discomfort or quite the opposite, incentives and reasons to positively value the work experience (beyond what is charged at the end of the month).
These types of risks and opportunities are part of the elements to be considered by Human Resources teams. But… What exactly can be done from the field of HR to increase and maintain the level of satisfaction of a company’s workers?
What is done by the HR department to enhance the well-being of workers?
The HR department is not only in charge of the formal and bureaucratic aspects related to the hiring of employees and respect for labor rights; In addition, a good part of their work has to do with retaining talent, that is, generating incentive systems beyond remuneration, on the one hand, and making it possible for work processes to not be frustrating and to take place with maximum fluidity. possible, without producing unnecessary psychosocial friction. In short, it is from Human Resources that we think about strategies to make the company a pleasant and motivating place in which to develop professionally.
Below we briefly present the main functions that the Human Resources department has to keep a company’s employees satisfied.
1. Promotes communication in the company
Communication in any organization is essential for it to maintain good internal functioning and that is one of the primary objectives of any Human Resources department.
Communication channels in any company can be horizontal (between colleagues from the same department or position), vertical (between superiors and subordinates) and diagonal (between people from different departments and different positions in the organization chart).
The work of expert professionals in Human Resources consists, among other things, of designing varied and flexible communication channels to avoid production bottlenecks due to misunderstandings, preventing only the flow of information from top to bottom (the only channel). that is “taken for granted” without HR intervention).
2. Apply time flexibility strategies wherever possible
Family conciliation It is one of the most important objectives sought by both the employees of any organization and its employees, since it greatly facilitates everyone’s work.
To achieve the objective of reconciling employees’ work and family lives, HR professionals apply scheduling flexibility strategies based on the characteristics, needs and profiles of each of their employees.
In addition to that, a good human resources department must also address the personal needs of each employee, in an individualized manner and adapted to each of their profiles.
3. Offer competitive remuneration
Remunerations and bonuses for objectives achieved are also elements that fall within the responsibilities of the professionals of the Human Resources department.
These remunerations and incentives They should not be seen only as something that allows you to maintain a lifestyle and cover personal expenses ; They must be offered using objective criteria based on the performance and value contributed by each employee so as not to generate comparative grievances among the company’s workers. The soil has, in addition to an instrumental facet, a symbolic facet.
Continuous training is essential so that each employee progressively acquires new skills and abilities that allow them to successfully carry out new responsibilities.
That is why The HR department periodically offers internal training plans adapted to its employees with the aim of facilitating promotion to jobs with more responsibility.
5. Mentoring and supervision
Professionals in the field of Human Resources also offer company employees a support service. mentoring or supervision that guides and guides them, especially in the first weeks of work
Likewise, the HR department will be available at any time for any employee who wishes to consult or discuss any issue that may be of concern or in which they need guidance.
6. Promote company values consistently
Applying work policies that are in line with the company’s corporate values is another of the functions of the Human Resources department.
This function aims to avoid generating in employees and any other member of the organization a feeling of arbitrariness in decision-making within HR management.
7. Promote the feeling of belonging
There are many activities and actions that the HR department can take to promote employees. a bond or feeling of belonging to the group with the aim of promoting their involvement and motivation.
Some of these group activities can be soccer games, paintball days, group dynamics, escape rooms, tournaments…
8. Provide non-autocratic leadership figures
In addition to promoting and retaining talent, the HR department is also responsible for searching and identifying leadership figures served within the company. The lack of leadership generates voids of authority that lead to self-sabotage, while A total accumulation of authority leads to a work environment that generates anxiety or even fear
This task is based on identifying specific profiles of people who know how to lead groups of all types in an active and committed manner and who do not limit themselves to transmitting orders, but who inspire and set an example.
9. Offer psychological support
Many professionals in charge of the HR department tend to be psychologists or have extensive training in the field of psychology, which is why another of their basic functions may be to provide psychological support and supervision to their professionals.
This department must be constantly available for all types of problems, including those emotional or linked to mental health, offering psychological assistance
Do you want to train in Human Resources?
If you are interested in specializing in the field of HR, the University’s Own Master’s Degree in Talent Selection and Management Malaga University is for you. In it you will be able to learn both personnel selection and job design strategies as well as training and retention of existing talent in organizations through incentive systems, establishing a good work environment and internal promotion protocols, among other things. . All of this, led by teaching staff with many years of experience in the sector, and the involvement of collaborators from several of the main companies operating in Spain.
